Frequently Asked Questions

Do I have to sign a contract?

No. We offer flexible one-time services, periodic cleanings and/or regular, ongoing maintenance services. The choice is yours!

Why should I choose Top Tier Cleaning Service

Top Tier Cleaning is dedicated to providing you with the finest cleaning servicesin Tampa Bay Area.

We go to great lengths to hire the right people for the job. We never use independent subcontractors or vendors and we hold each of our employees accountable to the highest standards. All cleaners have been thoroughly trained in our state-of-the-art training facility on the latest house cleaning techniques. We’re proud of our staff and what they do, and it shows in the way we clean your home.

Will I always have the same house cleaner?

Yes, on a scheduled basis (weekly or bi-weekly) you will have a set crew perform the cleaning. This will give you the chance to become comfortable and acquainted with your team.

Do I pay for an estimate

No, we do not charge for estimates. If you are interested in cleaning services for your home, please call us to set up an appointment. One of our cleaning supervisors will come to your home or office to perform a free assessment. As part of your estimate, we will customize a cleaning plan and checklist of services that would fir your specific needs. You will hear back from us with your estimate within 24 hours of the assessment.

Do you Guatantee your work?
Your business is important to us and we want to make sure you are happy and completely satisfied. If the quality of work performed and paid for, is not satisfactory, contact us within 24 hours and we will make arrangements to rectify the situation. If you believe we did an outstanding job please write a review of us on an online site so others can see what our service has to offer. We love to read customer reviews!
How can I make a payment?

You can either pay with a check, Mastercard/Visa, or online. A check is used by leaving it with us at the office, or leaving it on your kitchen table for our cleaning crew to pick up. We also take Master card and Visa, we will take your card number and then charge the amount after the service is finished. There is a 3% service charge to use credit cards.

Does the house cleaning include laundry?
What’s your pricing plan rules?
Can I skip or Reschedule Bookings?

We accept cancellations or rescheduled appointments 48 hours in advance. Please understand that we book our appointments very early, so scheduling an appointment on short notice is often not an option.

For more information please call us directly at (678) 702-4945

How may we help you?